As a global player we consider that one of our key roles is meeting our customer's expectations quickly and flexibly, while providing them with a first class service.
At the same time we are committed to meeting our corporate responsibility for safety at work, health protection and protection of the environment. Our aim is to provide comprehensive protection to our employees from any dangers and harm while they are working and to ensure the safety of any third parties involved, as well as the safety of local residents or neighbours.
To achieve this aim we undertake, by introducing an occupational safety and health management system, to record existing risks even more systematically, to assess such risks and to minimise or eliminate them by taking appropriate measures.
High quality services, top quality products, first class customer service, committed employees, as well as the highest standards of safety and excellent working conditions all play their part in ensuring our continuing success.
We intend to consolidate our presence in the global marketplace by innovations and by the continuous optimisation of technical and organisational procedures.
Our employees play a vital role in achieving this aim because, thanks to their commitment and expertise, they are able to make a decisive contribution to implementing our corporate goals. Their innovativeness coupled with their skills and expertise ensures compliance with high safety standards, enabling us to achieve maximum performance and results with a minimum of expenditure at all times.
The implementation of the integrated management system described in the management hand book ensures that all quality and safety-related activities are planned, controlled and monitored in such a way that all the requirements of the following regulations
- DIN EN ISO 9001: 2008
- OHSAS 18001:2007
- SCC**
are complied with and that the customer's requirements are taken into account.
Adaptation to the new standard DIN EN ISO 9001:201 will be carried out in the course of the recertification process in 2017.
The diagram below illustrates the structure of the quality management system.